Location: Rochester, NY (ON SITE)

Pay: $20-$28 (Dependent on years of relevant work experience and work production)

Required Experience

• Experience with debt collection or accounts receivable file management

• Experience working with, and directing compliance programs

• 1-3 years experience working in an office environment

• Bachelor’s Degree or combination of experience/education

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Job Duties:

• Responsible for intake of new files. Includes analysis of facts surrounding file, and ensuring all relevant and necessary documents have been received and filed accordingly

• Analyze file(s) to identify responsible individuals for claimed debts within restrictions and limitations of HIPAA and FDCPA and relevant contract

• Consult with and update attorney, obtaining attorney approvals and review as necessary

• Draft and follow up on outstanding demand letters

• Accurately track compliance with prevailing law on each file for FDCPA.

• Engage in follow-up telephone calls with adverse parties.

• Accurately and timely track status of collection actions using Microsoft SharePoint note taking application

• Planning and executing quarterly internal training to update staff on best practices for compliance.

• Prepare draft monthly reports to clients regarding pending matters.

• Personal service of documents to defendants at skilled nursing facilities as needed, or to others within Monroe County based on firm’s needs.

• Other duties as assigned by the Senior Paralegal, or by supervising attorney(s).​

Required Skills

• Excellent written and communication skills

• Experience with all Microsoft Office products, including Word, Excel, SharePoint and Planner

• Experience with database management

• Ability to independently manage complex matters in a fast paced legal environment

• Ability to communicate with individuals with language barriers

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Here are a few examples of what you'll get for the great work you provide:

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Employee discount

• Paid time off